The curse of the expert?

It’s real. One of the things that I have had to learn on my journey from salaried police officer to self-employed divorce and separation coach is that I have to realise the value of talking about stuff I thought was too basic.

I have had to think of my clients' journey like a staircase.

As they gather all the info they need to decide if they want to work with me, they're climbing another step up that staircase. The thing is, staircases always start at the bottom? So the first few steps are pretty basic stuff - thats what I have tended to forget

I'm still learning what questions they’re probably asking themselves - like:

1. Who do you work with?

2. What do you actually do, and why’s that valuable?

3. What problems can you fix for me?

4. How’s my life going to be better if I work with you?

5. Can I afford you?

6. What’s the catch? Is this too good to be true?

7. Is this really for someone like me?

8. Can you actually deliver what you promise? Who says?

   
   

I've had to remind myself that those I am wanting to assist through their separations are looking because they don't know the answers - and before I can help them they need to know - its like they are stuck on the ground floor, looking for the stairs.