I went on a pilgrimage last year. It was probably both the end and the begininng of a significant period of change in my life. One of the...

I went to see the documentary 'Ice Maiden' last week. It's the story of Lisa Blair https://lisablairsailstheworld.com/ and focuses on her...

Over the past 11 years I have watched my neighbours come and go in the apartment building where I live. One thing that I have been...

Have been in semi-isolation for a couple of weeks delivering a yacht. Gave me a good opportunity to ponder, and then received these...

As a ‘street cop’ it always amazed me how some people would talk themselves into a situation where they ended up getting arrested,...

Recently I watched from my window the leaves turn golden and fall from the trees. It reminded me that even through we might feel alone at...

The purpose of an apology is not to justify yourself. It is not what you want to say. It is about what the listener needs to hear. The...

Had a great opportunity over the weekend to see the way that we can learn new skills through visualisation. One of my volunteer roles...

As a police supervisor, I tried not to get directly involved in 'street negotiations' with people in crisis, but observed, strategised...

To step outside your 'normal' life requires accepting the challenges that will come your way. In my case, it was travelling to Shikoku...

Moving an elderly parent into a new living environment care while they have a wish to remain in their home is one of the most painful...

I recently had the great pleasure of speaking at a local meeting of the Arbitrators and Mediators Institute of New Zealand. My topic was...

"F**k off or we start shooting people". This was the message sent by the armed offenders in a robbery of a commercial premises. Prompt...

Here are some things that might assist you in your next difficult business situation. Gain control of the situation by insisting on...

One thing that I have observed in the 'kiwi' way of doing things is that negotiation is approached in a very liner viewpoint. First one...

Throughout my years as a crisis negotiation, I knew that I was often dealing with that most precious thing - a human life. Over time I...

This huge payout was made to a senior manager of a listed Australian software company. The manager started with the company in 2006 when...

Then I heard the voice of the Lord saying, "Whom shall I send? And who will go for us?" And I said, "Here am I. Send me!" That passage...