To step outside your 'normal' life requires accepting the challenges that will come your way. In my case, it was travelling to Shikoku...

Moving an elderly parent into a new living environment care while they have a wish to remain in their home is one of the most painful...

I recently had the great pleasure of speaking at a local meeting of the Arbitrators and Mediators Institute of New Zealand. My topic was...

"F**k off or we start shooting people". This was the message sent by the armed offenders in a robbery of a commercial premises. Prompt...

Here are some things that might assist you in your next difficult business situation. Gain control of the situation by insisting on...

One thing that I have observed in the 'kiwi' way of doing things is that negotiation is approached in a very liner viewpoint. First one...

Throughout my years as a crisis negotiation, I knew that I was often dealing with that most precious thing - a human life. Over time I...

This huge payout was made to a senior manager of a listed Australian software company. The manager started with the company in 2006 when...

Then I heard the voice of the Lord saying, "Whom shall I send? And who will go for us?" And I said, "Here am I. Send me!" That passage...